POLICIES
Cancellations
24-hour notice is required to cancel or reschedule an appointment.
Failure to give 24-hours of notice, will result in payment not being returned and gift certificates will be processed and void.
Failure to cancel appointment will result in denial of future service. Paymments, Gift Certificates and Vouchers will be processed.
Repeat cancellations will result in denial of future service.
Behavior
There is zero tolerance for sexual behavior, sexual advancements and any kind of abuse -before, during or after a massage. Session will be terminated and result in the authorites being notifed, immediately.
At all times, client must be appropriately drapped or clothed during massage therapist presence.
Sick Policy
Jocelyn is very understanding that sometimes you cannot predict being sick. I want to communicate the cancellation policy fees will be waived.
Due to working with a large variety of population, some being immunocompromised, elderly and pregnant, it is asked that you cancel if sudden/last minute illness arrises.
If you have been ill (fever, stomach virus, coughing, rash and other contagions) within 48-hours of an upcoming appointment out of courtesy for all, I kindly ask that you reschedule.
Scheduling
Online booking is available for people who find it easier to schedule on their own.
Due to being mobile and ensuring I have enough time to get from one location to the next, your appointment may need to be adjusted.
Minor
As a mother who frequently works on her two athletic children, I am comfortable with working on athletes of all ages!
I require a parent to be present and available in the home, at all times. Anyone under the age of 18 will have a stricter guideline on dress code. Communication before, during and after the session is paramount. It is imperative that any minor receiving massage can and will clearly communicate.
Inclement Weather
Safety is a high priority. In the event of severe weather or unsafe road conditions, we reserve the right to cancel or reschedule appointments to avoid any potential risk.
Parking/Apartments/Condos/Hotels
Private off-street parking, such as a drive-way, must be provide for therapist to utilize. At this time I am not accepting clients in apartments and mult-level condos.
I do not service hotels. No exceptions.